Canton Repository Reviews
(Rated by 12 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.4
Base on 12 Reviews
Ratings by Feature
Ratings by Feature
- Shipping & Delivery4.5
- Return Policy4.6
- Price & Quality4.3
- Good Value4.6
- Customer Service4.8
Recent Customer Reviews (12)
Leo Ironside
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Robert Beck
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Ida Johansen
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Port O Connor Talbot
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Faye Smith
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William Lass
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Hollie Lane
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Brent Matzke
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Dzhamalay Sheripov
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Flor Stockwell
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Canton Repository Pricing
Premium editions and Thanksgiving print edition
$6.00 each
Sunday-Friday Print Delivery + Digital
$35/month
Sunday Only Print Delivery + Digital
$19/month
Single article download
$3.95 per page
Unlimited 24-hour pass
$19.95
Day pass (up to 20 articles)
$9.95
Canton Repository Pros & Cons
Pros
1
Long-standing local newspaper: The Repository is the oldest continuously published newspaper in Ohio and one of the oldest in the U.S., serving Canton, Ohio, with a rich history dating back to 1833.
2
Part of a major media network: Owned by Gannett and part of the USA TODAY Network, it benefits from broader resources and journalistic standards.
3
Mobile app availability: Offers an app delivering local news with multimedia content such as photography and videos for user convenience.
4
Unlimited Local News Access Anytime on Any Device: Subscribers can stay connected with all local happenings without restrictions.
5
Personalized News Alerts & Newsletters: Users can sign up for newsletters tailored to their interests for timely updates.
6
Enhanced Reading Experience with Interactive Features in eNewspaper: Audio narration of articles and interactive content enrich user engagement.
7
Community-Focused Reporting & Exclusive Event Coverage: Keeps readers informed about important community matters not widely covered elsewhere.
CONS
1
Poor customer service: Numerous customer complaints highlight difficulty reaching customer service representatives by phone, especially for subscription cancellations. Automated messages dominate calls without human contact options.
2
Subscription issues: Customers report not receiving print newspapers while still being charged. Price increases have been noted without clear communication or resolution from customer support.
3
Negative user reviews: The site has a low consumer rating (around 1.7 stars) with about 89% negative feedback focused on service quality problems like delivery failures and unresponsive support.
4
Employee dissatisfaction reported: Reviews from employees indicate low pay, poor management communication, job insecurity, forced overtime for carriers, and lack of appreciation for delivery workers facing harsh conditions.
Canton Repository Features and Benefits
Features
Long-standing local newspaper
The Repository is the oldest continuously published newspaper in Ohio and one of the oldest in the U.S., serving Canton, Ohio, with a rich history dating back to 1833.
Part of a major media network
Owned by Gannett and part of the USA TODAY Network, it benefits from broader resources and journalistic standards.
Mobile app availability
Offers an app delivering local news with multimedia content such as photography and videos for user convenience.
In-depth Local Coverage
Provides comprehensive reporting focused on local news, events, and community issues in Canton.
Exclusive Access to eNewspaper
A digital replica of the printed newspaper with added functionalities such as saving/downloading articles, accessing past editions, audio storytelling, and puzzles.
Mobile App Access
Offers apps for breaking news alerts, personalized news feeds ("My Topics"), offline reading, immersive VR experiences, and easy navigation through stories.
24/7 Unlimited Online Access
Subscribers get continuous access to breaking news, investigative reports, high school sports updates, videos, photo galleries, public document databases across desktop and mobile devices.
Universal eNewspaper Access Across USA TODAY Network
Enables readers to access other newspapers nationwide within the same platform.
Bonus Magazines Included
Covers various interests like travel, food, technology within the eNewspaper editions.
Unlimited Local News Access Anytime on Any Device
Subscribers can stay connected with all local happenings without restrictions.
Personalized News Alerts & Newsletters
Users can sign up for newsletters tailored to their interests for timely updates.
Enhanced Reading Experience with Interactive Features in eNewspaper
Audio narration of articles and interactive content enrich user engagement.
Community-Focused Reporting & Exclusive Event Coverage
Keeps readers informed about important community matters not widely covered elsewhere.